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FAQ

When is payment made?

Payment is made to the driver on the outward journey or via the paypal link on the booking page once your booking has been confirmed. We now accept card payments from each taxi with our mobile chip and pin devices. For return only journeys, payment will be required in advance. We offer great prices to all residents from Sheffield, Doncaster and Rotherham.

What if my flight is delayed?

If possible, please telephone us. However, we do monitor incoming flights on the airport website. In rare circumstances customers may experience a short waiting time for prior booked collections.

What if my flight arrives early?

Again, please call us. We routinely monitor incoming flights via the airports website. We will make every effort to pick you up as normal, however this will be dependant on prior bookings.

What if I miss my flight/flight diverted?

Please telephone us immediately with any new details of your flight(s). A further fee may be necessary if our drivers have to make additional journeys.

Where will I meet my driver upon arrival?

Once you have collected your luggage, telephone us on 07779 164636 to discuss with the driver about the meeting point.

Do you provide car seats?

Customers must use their own car seats which we can look after for you until your return journey.